Hotpot Restaurant

Waitlist, hotpot bases, per-item billing — every pot accounted for

Waitlist calls, extra broth, per-item dipping, automatic overtime charges — even the busiest hotpot night closes with clean books.

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Common Hotpot Pain Points

MxiPOS solves four major pain points in hotpot operations

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Chaotic waitlist

Peak-hour queues run on paper — missed numbers, wrong calls, lost guests.

Visual tables + waitlist queue — real-time control of table turnover

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Mixed bases & toppings

Hotpot bases, dipping dishes, and snacks mixed in one order — slow kitchen, many errors.

MxiKDS color-coded routing — bases, dipping dishes, and snacks each go to their own station

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Splitting by person or pot

Per-person pricing, base splitting, add-on orders — manual math goes wrong.

Smart checkout — split by pot / person / dish, automatic reconciliation

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High ingredient waste

Meat and vegetable freshness is hard to control — waste goes unseen.

MxiBoss real-time reports — top bases and ingredient usage at a glance

Built for Hotpot

Every feature designed for the rhythm of hotpot service

Tables & Waitlist

Visual floor plan, waitlist queue, merge/split tables, real-time turnover tracking.

Bases & Sets

Solo / duo pots and set combos, flexible topping and add-on configuration.

Kitchen Routing

Bases, dipping dishes, and snacks auto-routed to the right station, with priority control.

QR Ordering

Guests scan to browse the menu, order dipping dishes, and add items — less waiter workload.

Membership

Points, coupons, stored-value cards — turn first-timers into regulars.

Business Reports

Base sales, traffic by hour, ingredient usage — all clear in MxiBoss.

Four Apps Working as One

Every role covered — cashier, waiter, QR, kitchen, owner

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MxiPOS

Cashier & checkout

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MxiPAD

Staff Order Taking / Customer Self-Ordering

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MxiKDS

Kitchen display

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MxiBoss

Owner dashboard

Explore the hotpot restaurant setup

Read the QR ordering guide →Read the kitchen display guide →

Hotpot POS — FAQs

Can it manage a waitlist queue?

Yes. A visual waitlist queue shows each table's status in real time, with merge, split, and move support.

Can bases and dipping dishes be routed separately?

Yes. MxiKDS auto-routes by dish category — bases to one station, dipping dishes to another, snacks to a third. See the MxiKDS kitchen display guide for details.

Does it support splitting by person or by pot?

Yes. Split by pot, by person, or by dish. Combined with VietQR, cash, and card — each guest pays their own way.

Can guests scan to order dipping dishes?

Yes. Each table gets a unique QR code. Guests scan to browse the menu, order dipping dishes, and add items. Orders go straight to the kitchen. See the QR ordering guide for details.

How long to go live for a hotpot restaurant?

The owner account can be activated within 5 minutes. Most hotpot restaurants can complete employee accounts, food and beverage items, and table setup and start checkout within one day. Actual go-live time depends on the number of products or menu items, store layout, printing/KDS, payments, staff training, and other configuration requirements.

Ready to upgrade your hotpot restaurant?

Book a free demo tailored to your hotpot restaurant. See MxiPOS in action before you decide.

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